BUYING A CAR FROM US DURING LOCK DOWN

The coronavirus (COVID-19) outbreak is a difficult and challenging time, but there are many people out there in need of a new car. This guide will give you what you need to consider if you are planning on buying or selling a car now, including all the information you need to know about how car-buying is affected by the new lockdown conditions being put in place from 5th of November 2020. 

 

Are car dealerships allowed to open during lockdown?

Under the new lockdown rules (which come into force from 5th of November 2020), non-essential retail businesses must close to the public. This includes vehicle showrooms. However, Reynolds will still be open for online-only sales and contactless delivery, the same as we were during the earlier lockdown in March 2020.

You won’t be able to visit our dealerships yourself, or test-drive a car, but online-buying and contactless delivery mean you can still buy a new car from us.

Our vehicle servicing and MOT centre will remain open. In the previous lockdown (from March 2020), this was classed as ‘essential services’ and we were allowed to continue working, providing we took extra precautions to help stop the spread of the virus.

Remote buying and contactless delivery

Reynolds has remote buying features to help you buy a car without leaving your home. offering disinfected delivery and ‘click and collect’ type handovers, or Free natiowide delivery

 

Can I test drive a car?

No. Due to the new lockdown rules that come into force from 5th of November 2020, Reynolds will not be able to offer a test drive and we must close to the public.
This means you won’t be able to test-drive a new car before you decide whether to buy it.

However, many customers are choosing to buy a new car without test-driving it. If that sounds like you, here are our recommendations:

Ask for a video call
Reynolds offer a Video Call service, a video ‘walkaround’ of the car you are interested in. This is a virtual tour where the dealer will take a live video around the car, and be able to answer any questions you may have – all while you watch from the comfort of your home.

 

Will my new car be delayed by coronavirus?

There is the possibility that new car deliveries will be delayed because of the coronavirus pandemic. If you are concerned about the delivery of your new car, talk to your Sales Representative to get the latest information. We have estimates of delivery times – ie how long a your new car could take from being ordered to being delivered. 

 

Is it safe to buy a used car?

Dealerships closing from 5th of November 2020 will affect all used car dealerships 
You won’t be able to visit a dealership to view or test-drive a used car, but we will offer the same online sales and contactless delivery for all our cars.

Reynolds will ensure that all our stock of used cars – will undergo a thorough cleaning process before they’re delivered.  This might not be the case if you’re buying a used car from a private seller, especially if the car’s still in regular use. 

Take a look at our current stock
 

REYNOLDS CURRENT STOCK LIST